Client looking to add an Outsourcing Specialist for the Defined Benefit Pension Administration team. The Outsourcing Specialist will provide a full range of administrative and operational support services to a variety of defined benefit clients and plan participants in a fast paced and time sensitive environment. This role could also lead to an actuarial position.
Duties:
· Main point of contact to initiate retirement distributions, change payment instructions, and/or change beneficiary information
· Directly interact with participants, retirees and plan sponsors to answer plan-related questions via telephone, email or letters

· Assist in calculating pension benefits

· Provide employees the necessary paperwork to begin pension benefit payments

· Interact with the plans trustee to help ensure benefits paid from the plan are accurate and timely
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· Assist participants with benefit calculator providing dynamic benefit projections to help employees make informed retirement decisions

· Monitor changes in pension legislation and regulation and be informed of changes needed to ensure that the plan is being administered in compliance with all of the appropriate laws

· Responsible for data uploads, maintenance and auditing of databases for multiple defined benefit plans

· Assist in preparing semi-annual benefit statements and other communications

· Works with a team to recommend process improvements and coaching and training opportunities that were identified from participant issues, recurring edits, process delays, and quality problems

· Assisting with special benefit administration projects, such as lump sum offerings, and participant bulk mailings as necessary

Requirements:
· Minimum of 2+ years of experience in a professional setting
· Bachelors degree (BS/BA) in Business, Finance, Human Resources or related field

· Strong Customer Service skills

· Ability to handle complex and sensitive issues

· Clear written and verbal communication skills, including strong presentation skills and effective external communication with clients and participants

· Ability to prioritize in a rapidly changing environment and manage multiple projects simultaneously

· Strong problem solving skills; excellent analytical & decision making abilities with acute attention to detail

· Proficiency in Microsoft Word, Excel, Access and PowerPoint

Preferred:
· Certified Employee Benefits Specialist (CEBS) designation

· 3-5 years of retirement plan administration experience, including experience with defined benefit pension plans, 401(k) plans and non-qualified supplemental retirement plans. Starting salary will be competitive to market and adjusted for experience. BPAS provides a competitive benefits package, including health, dental, vision and life insurance; 401(k) Plan with matching; cash balance retirement plan.

· Technical knowledge and understanding of retirement plans and regulations, including ERISA, IRS, DOL and other federal legislation.